Better customer relations to improve Sales & Marketing
contact usChallenges marketers in organisations of any size encounter
OF YOUR CUSTOMERS ARE LOST
OF DATA PROJECTS FAIL
MORE PROFIT WHEN 5 % MORE IS INVESTED IN CUSTOMER RETENTION
By understanding the true value of your customers
Understand how good you are in retaining customers and what the impact of retention is
Truly understand who your customers are
Insights in customer behaviour helps to identify quick wins and opportunities for growth that can be leveraged for value
Segment customers that have potential
Increase the frequency of purchases for customers that have the potential to purchase more often
Optimise acquisition campaigns with insights
Increase revenue from existing customers instead of focusing on acquiring new customers that have a high customer acquisition cost (CAC)
By telling your customers what they want to hear
Truly understanding your customers enables marketers to reach them with a truly relevant message
Segment relevant customers
Increase the order value from customer segments that have the potential to spend more
Get to know your customers and their potential value
Our team of data, technology and customer lifecycle experts support organisations to improve customer value and be prepared for a cookieless world
Learn moreHave access to essential customer data to gain commercial insights in customer behaviour and - needs to improve customer value through segmented marketing campaigns
Learn moreImprove customer experience thanks to our team of experts
Improve the customer experience thanks to personalised journeys
Make customer data available to marketers to improve personalised campaigns
Customer insights in PowerBI to optimise marketing campaigns
Reach data driven customer segments with a truly relevant message in your marketing platform of choice
Easy access to customer data in PowerBI to obtain commercial insights about the behaviour and needs of your existing customers to increase purchases, revenue & profit
Utilise data driven customer segmentation for an excellent customer experience
Relevant customer insights quickly generated
Have speedy insights in customer behaviour thanks to HUMAI’s automated solution
Reporting on customer retention
Manage development of customer retention on a regular basis thanks to our user-friendly dashboarding interface
Continuous customer segmentation
Gain a true understanding of various customer segments
Increase campaign performance
Determine relevant tactics and optimise campaigns for different customer segments
Personalise marketing communication
Differentiate messaging in marketing channels per customer segment
Act on customer insights in marketing channels
Improve marketing KPI's by activating individual customers and customer segments with a truly relevant message
We are a team of marketing and data enthusiasts, obsessed with driving value from customer data
We support organisations of any size