HUMAI

customer experience through data & marketing

DATA, TECHNOLOGY & MARKETING

Improve sales & marketing thanks to utilising data, technology and marketing

contact us

WHAT ORGANISATIONS FACE TODAY

Challenges marketers in organisations of any size encounter

50%

OF YOUR CUSTOMERS ARE LOST

85%

OF DATA PROJECTS FAIL

95%

MORE PROFIT WHEN 5 % MORE IS INVESTED IN CUSTOMER RETENTION

WHAT HUMAI DOES WELL

MANAGE RETENTION BETTER

By understanding the true value of your customers

Understand how good you are in retaining customers and what the impact of retention is

BETTER CUSTOMER INSIGHTS

Truly understand who your customers are

Insights in customer behaviour helps to identify quick wins and opportunities for growth that can be leveraged for value

INCREASE REPEAT PURCHASE

Segment customers that have potential

Increase the frequency of purchases for customers that have the potential to purchase more often

LESS ACQUISITION COST

Optimise acquisition campaigns with insights

Increase revenue from existing customers instead of focusing on acquiring new customers that have a high customer acquisition cost (CAC)

MORE RELEVANT COMMUNICATION

By telling your customers what they want to hear

Truly understanding your customers enables marketers to reach them with a truly relevant message

INCREASE CLV

Segment relevant customers

Increase the order value from customer segments that have the potential to spend more

WHAT WE  OFFER

Get to know your customers and their potential value

 

CONSULTANCY

Our team of data, technology and customer lifecycle experts support organisations to improve customer value and be prepared for a cookieless world

Learn more

CUSTOMER INTELLIGENCE PLATFORM

Have access to essential customer data to gain commercial insights in customer behaviour and - needs to improve customer value through segmented marketing campaigns

Learn more

CONSULTANCY

Improve customer experience thanks to our team of experts

 
CUSTOMER LIFECYCLE MANAGEMENT

Improve the customer experience thanks to personalised journeys

DATA SCIENCE

Make customer data available to marketers to improve personalised campaigns

DATA DRIVEN MARKETING

Optimal use of data for marketing

SEE SOME OF OUR WORK ON INSIGHTS

 

CUSTOMER INTELLIGENCE PLATFORM

Reach data driven customer segments with a truly relevant message in your marketing platform of choice

 
CUSTOMER INSIGHTS

Easy access to customer data to obtain commercial insights about the behaviour and needs of your existing customers to increase purchases, revenue & profit

REACH RELEVANT CUSTOMER SEGMENTS

Utilise data driven customer segmentation for an excellent customer experience

SUCCESS  STORIES

Learn about how our clients enabled success using our solution

 
Up- & cross-sell

Call center

60%

RFM+ to increase repeat purchase

All channels

25%

Martech strategies

Data & tech

1.5x

Engagement & sales

Email

18

MORE ABOUT OUR WORK

 

HUMAI ENABLES MARKETERS TO

 
QUICK TIME TO MARKET

Relevant customer insights quickly generated

Have speedy insights in customer behaviour thanks to HUMAI’s automated solution

MONITOR WEEKLY PROGRESS

Reporting on customer retention

Manage development of customer retention on a regular basis thanks to our user-friendly dashboarding interface

CUSTOMER INSIGHTS BASED ON RFM+

Continuous customer segmentation

Gain a true understanding of various customer segments

IDENTIFY MARKETING TACTICS

Increase campaign performance

Determine relevant tactics and optimise campaigns for different customer segments

REACH CUSTOMER WITH A RELEVANT MESSAGE

Personalise marketing communication

Differentiate messaging in marketing channels per customer segment

INCREASE MARKETING METRICS

Act on customer insights in marketing channels

Improve marketing KPI's by activating individual customers and customer segments with a truly relevant message

TEAM MEMBERS

We are a team of marketing and data enthusiasts, obsessed with driving value from customer data

 

OUR PRICES

We support organisations of any size

 
SCAN
one off*

500one off

  • True customer understanding
  • Actionable insights
  • Presentation of findings
INSIGHTS
starting_at*

850monthly

  • Deep customer understanding
  • Actionable insights
  • Continuous monitoring of progress
  • Enriched customer segments
INSIGHTS & ACTIVATION
starting_at*

1.450monthly

  • Reach customer segments
  • Individual profile enrichment
  • Integrated in Martech
  • Product recommendation
  • Lifecycle stage optimisation